Insights
Articles on operations, manufacturing, engineering, decision making, finance and business. Organised by subject, so you can find what matters to you.
A practical guide for freelancers and solo professionals: choosing what to offer, setting up, managing time, contracts and money, building a client portfolio, pricing, quiet periods and scaling up.
10 min read
Why many small businesses only work when the owner is present, and a step-by-step method for writing SOPs that capture know-how, reduce errors and let the business run without you.
10 min read
How a skilled professional can grow beyond their own hours: specialty, reach and products, detailed standards, audits, owned channels, licensing and a professional team.
10 min read
A practical path for students and graduates who want to start a business: test yourself through work, validate in 18 months, build an MVP, win first customers and raise funding carefully.
10 min read
How gamification works in business: points, scorecards, challenges, leaderboards and rewards, designing loyalty programs that pay, using game mechanics with employees, and the pitfalls.
10 min read
What industry associations, professional bodies and chambers of commerce offer small businesses, how to choose and join the right ones, and how to get real value from membership.
10 min read
A five-step coaching framework: set an aim, assess reality with a day-in-the-life review, reflect on purpose, generate options and commit to a tracked way forward.
10 min read
Goodwill is what a buyer pays for a business beyond its identifiable net assets. How it is calculated, what it represents, how impairment testing works and what write-downs tell you.
10 min read
Why people resist change and how to help them accept it, using four quadrants: the benefits and costs of changing and of staying the same. With planning steps and ethical limits.
10 min read
Examine the behaviours a team makes normal, align visible examples with useful standards and use clear accountability to support follow-through without encouraging concealment.
11 min read
Eighteen practical people metrics with formulas and worked figures, covering productivity, hiring, retention, absence, training and engagement, and how to use them without micromanaging.
10 min read
A practical guide to importing into Australia: choosing suppliers, Incoterms, calculating landed cost, customs and GST, biosecurity, product safety duties and safer payment methods.
10 min read
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