Designing clear cues for better work habits
Place useful prompts where work happens, connect new actions to reliable moments and adjust physical and digital environments so important routines are easier to remember.
12 min read
Insights topic
Design
7 articles on this topic.
Articles tagged Design
Product innovation for small businesses: customer-centred ideas, focus, disruption and a practical framework
How small businesses can innovate: start from customers' future needs, learn from technology shifts, focus narrowly, borrow ideas from other industries and use a five-step framework.
10 min read
User experience for products, services and processes: seamless, easy and repeatable
User experience beyond software: removing unneeded features, designing from research not opinion, in-store, phone and online journeys, trials, and making business-to-business ordering easy.
10 min read
First impressions and the 12×12×12 rule
People form impressions within moments. What the popular 12×12×12 rule captures, what research on first impressions supports, and how to start well without pretending.
10 min read
Owning a place in the customer's mind
Why products that customers choose out of habit and trust can earn for decades without changing, and what product designers can learn from that kind of durability.
10 min read
The empathy map: seeing your customer from the inside
An empathy map captures what a customer says, thinks, does and feels. How to build one from real evidence, how sales and product teams use it, and the mistakes that turn it into guesswork.
10 min read
Why this website has no database
The GoCore website is static: plain files, generated in advance and served from the edge. Why we chose that, and what we gave up in return.
10 min read
