Insights
Articles on operations, manufacturing, engineering, decision making, finance and business. Organised by subject, so you can find what matters to you.
User experience beyond software: removing unneeded features, designing from research not opinion, in-store, phone and online journeys, trials, and making business-to-business ordering easy.
10 min read
Use advance commitments and carefully chosen automation to support recurring work, with clear ownership, useful checks and a practical way to handle exceptions.
11 min read
Control decides whether one entity must include another in its group accounts. How control is assessed through votes, rights and exposure to returns, including indirect ownership.
10 min read
Ten founder lessons from Indian business case studies: act decisively, anticipate customer needs, share capital and risk, tell your story, price for the many, stay unique and honest.
10 min read
How start-ups and small firms can dominate a focused first market, size the opportunity, measure product traction, build distribution and expand to the next market with discipline.
10 min read
How to grow share in an existing market: ten market-penetration strategies, removing customers' options and objections, and twelve legitimate barriers that protect your position.
10 min read
When you need a project report for lenders, investors, grants, approvals or clients, what each audience looks for, a standard structure, and how to write an executive summary that wins.
10 min read
What zero defects really means, why prevention beats inspection, and how a small manufacturer can use mistake-proofing, training, maintenance and cost-of-quality data to cut rework.
12 min read
How economics, psychology, neuroscience, computer science, engineering, mathematics and operations research each contributed to the methods machines use to make decisions.
10 min read
Tulips, the South Sea Company, railways, 1929, Japan, the dot-com boom and US housing: a guided tour of famous bubbles and the lessons they share.
10 min read
Many decisions must be made without knowing the true situation. How beliefs, Bayesian filters, Kalman and particle filters and belief-state planning handle partial observability.
10 min read
Asset bubbles tend to follow the same broad stages, from a new opportunity through boom, euphoria and revulsion. Understanding the pattern helps you recognise where a market stands.
13 min read
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