Why business development is everyone's job
Nothing moves in a business until someone wins a customer. Why business development matters at every level, what it really involves, and how non-salespeople can do it well.
11 min read
Insights category
Business
Operations, building businesses, systems and decisions.
Articles in Business
Why the cash flow statement keeps a business honest
Profit and cash are not the same thing. How the cash flow statement shows what a business really generates, spends and returns, and which patterns signal strength.
10 min read
Words, tone and body language: the three channels of communication
Every conversation carries meaning through words, tone and body language. What each channel does, why the famous 7-38-55 statistic is so often misused, and how to keep all three aligned.
10 min read
