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Operations

67 articles on this topic.

Articles tagged Operations

Business

Credit: the fuel behind every bubble

Most damaging bubbles are financed with borrowed money. How lending, new lenders, low real interest rates and rising debt turn a boom into a bubble, and why credit makes the bust worse.

10 min read

Business

Pre-call planning: be prepared, then be present

Most sales conversations are won or lost before they start. A practical guide to planning a customer meeting, and to conducting it with attention, purpose and respect.

10 min read

Business

Reading an income statement like an owner

A plain-English walk down the income statement, line by line, asking at each step what an owner would want to know about the strength of the business.

10 min read

Business

Running a business through a boom and bust

Booms tempt businesses to over-expand, borrow and extrapolate demand; busts punish them for it. A practical guide to building a business that benefits from good times and survives bad ones.

10 min read