ReadOS / Business
Leadership, People and Teams
Communication, culture, capability, coaching, teamwork and management.
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- 01A 30-day communication practice plan: exercises for speaking, writing, body language and self-talkCommunication improves with practice like any skill. A 30-day plan of exercises for speaking clearly, writing simply, reading body language with care and managing self-talk.
- 02Building a leadership pipeline: developing leaders, developing leadership and preparing successorsLeaders grow mostly through work, relationships and reflection, not courses alone. How to build individual and collective leadership capability, use feedback well and prepare successors.
- 03Building your first team: hiring for purpose and attitude, training, keeping good people and playing to strengthsBuilding an early team: selling the vision, hiring for attitude and ownership, training, cross-skilling, reducing attrition, using equity fairly and designing roles around strengths.
- 04Business English for non-native speakers: everyday phrases, emails and meetings in Australian workplacesUseful English phrases for greetings, introductions, clarifying, apologising and meetings, email conventions, Australian workplace norms, and how teams can communicate across languages.
- 05How team norms shape everyday work habitsExamine the behaviours a team makes normal, align visible examples with useful standards and use clear accountability to support follow-through without encouraging concealment.
- 06Leading discussions and building teams: group discussion skills, leadership styles and fairnessHow to contribute to and lead group discussions, use voice and etiquette well, choose leadership styles to suit the situation, and build fair, effective teams.
- 07Measuring employee performance fairly: metrics, feedback methods and better review conversationsA guide to employee performance measurement for small businesses: choosing metrics, effort versus result measures, checklists, 180- and 360-degree feedback, rating scales and review conversations.
- 08Meetings that end in decisions: agendas, note-taking methods and action registersHow to make business meetings shorter and more useful: when to meet, agendas and pre-reads, four note-taking methods, an action register, remote meeting habits and follow-up.
- 09Motivating and developing a high-performing team: fourteen practical habits for owners and managersFourteen practical leadership habits for building a motivated, high-performing team: know your people, listen, set direction and milestones, adapt your style, recognise effort and develop successors.
- 10Passing on what the business learns: people carry practice, documents carry factsLessons registers record conclusions, but what the next team needs is the reasoning and conditions behind them. How learning really travels, why working pairs matter and how to keep both.
- 11Resilience and attitude for business owners: replacing unhelpful thinking patterns and bouncing back from setbacksHow owners can notice and replace unhelpful thinking patterns, recover from setbacks, keep learning and sustain energy, with practical tools and signs that it is time to seek support.
- 12Running a weekly business review: how owners find out what is really happeningHow to set up a structured weekly review across departments: a fixed review day, the right frequency per team, standard report formats, minutes, follow-up and rewarding bad news.
- 13What your people measures are really measuring: individuals, systems and honest recordsMost workforce measures look only at employees, rarely at managers or the system they work in. How to test each measure against a decision, add system measures and keep problem logs honest.
All chapters preserve the original KEVOS Insights content. These topic-based reading collections are organised alphabetically; chapters may be read in any order.
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