ReadOS / Technology
Digital Systems and Integration — Part 3
Software systems, integrations, infrastructure and engineering technology choices.
Start reading →Contents
- 01Turning business data into decisions: customer, operations and quality data for small firms, used responsiblyHow small businesses can capture and use customer, sales, operations and quality data with CRM and ERP tools, start from questions, protect privacy and security, and avoid common traps.
- 02What businesses should know about data centres: power, cooling, connectivity, tiers and choosing a facilityEvery business system runs in some kind of data centre, from a comms cupboard to a cloud region. What makes a facility reliable, how tiers work and what to check when choosing one.
- 03When aggregate reports reveal individual recordsExamine how totals, overlapping groups and repeated releases can expose individual values, and design reporting controls that account for combined information.
- 04When new capability moves the outsourcing line: revisiting what you buy as your data and skills growBetter data, tools and skills can change which services a business should keep buying. How to review outsourced work against today's capability and decide to own, partner, buy or retire.
- 05When reporting measures cannot be addedAvoid misleading report totals by distinguishing additive measures, snapshots, ratios and distinct counts, and checking the population behind each result.
All chapters preserve the original KEVOS Insights content. These topic-based reading collections are organised alphabetically; chapters may be read in any order.
← All books