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GuidePublished 16 Aug 202614 min readBy KEVOS Editorial68 95 99.7 ruleempirical rule normal distributionnormal probability modelstandard deviations from the mean
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The Normal Model and the 68-95-99.7 Rule

Two slides. The first states three percentages and a sketching routine; the second is a picture with nothing recoverable on it. This page reproduces the first exactly, and then says plainly why you cannot act on it from this material alone.

Reading time16 minutes
LevelAdvanced
Topic streamQuantitative Analysis
Source materialQuantitative Data Analysis
Updated2026-08-16

In brief

  • The week's single quantitative rule: 68% of all observations within one standard deviation of the mean, 95% within two, 99.7% within three.
  • The rule is stated entirely in standard deviations. The term is used four times on that one slide and is defined nowhere in the week — not among its key terms, not in its terminology table, not on the slide that declares spread a key feature of every distribution.
  • The rule is therefore not usable from this material alone. That is the finding of this page, and this page does not close the gap: no definition, computation or formula for the missing statistic appears here.
  • The slide's worked example cannot be worked. It refers to a standard deviation "being here" of 5 units, with no dataset, no variable, no mean and no units, and the diagram that would have supplied them has no recoverable content.
  • The three percentages are stated as unconditional facts about "all observations". The condition under which they hold is never printed, and the week never says what makes a distribution normal.

The rule, exactly as the source states it

Note

How this week is sourced

Week 11 is represented in the supplied material by a slide deck alone. Its study notes are listed in the upload manifest, in both formats the manifest names, and are not present on disk — it is the only week in the subject with no notes, and the week that carries all of its quantitative content.

The gap this page records is therefore a gap in the supplied material. It is not evidence that the subject as taught never defined the standard deviation; the missing notes may have defined it at length. What follows from the files that exist is narrower and firmer: the definition is not there, so the rule cannot be applied from them.

From the source

The slide, quoted in full

"68% of all observations will fall within one standard deviation of the mean"

"95% of all observations will fall within two standard deviations of the mean"

"99.7% of all observations will fall within three standard deviations of the mean"

"We can use this rule to sketch a normal distribution. This is obtained by drawing the bell shaped curve, marking the centre with the value of the mean and then marking of 3 standard deviations either side. Since the standard deviation being used here is 5 units, this gives us the scale on the axis."

"See diagram next slide of bell shaped curve."

  • Text defect preserved as printed: "then marking of 3 standard deviations either side", where "marking off" is presumably intended.
  • Attribution on the slide: a 2005 business research methods text, p. 462.

THE RULE AS THE SOURCE STATES IT

Distance from the meanProportion of all observations stated to fall inside
One standard deviation68%
Two standard deviations95%
Three standard deviations99.7%

The three percentages are quoted by the slide from a published business research methods text of 2005, at p. 462 — the only figures in the week attributed to an identified work with a page number. Everything else on the slide is the deck's own.

That is the whole of the rule. It is the one quantitative statement in a week devoted to quantitative analysis, and it is the only place in the material where a numeric claim about data is attributed to a published source rather than asserted.

What the slide does with the rule: a sketching procedure

The use the slide puts the rule to is not interpretation. It is drawing. The rule is presented as a way of getting the axis of a hand-sketched bell curve to scale, in three steps.

The sketching procedure, as stated

  1. Draw the bell shaped curve

    The symmetrical smooth curve the previous slide describes as the basis for the normal probability model.

  2. Mark the centre with the value of the mean

    The mean is defined earlier in the week, in words, with no formula and no worked calculation — see Measures of Central Tendency.

  3. Mark off three standard deviations either side

    Three either side is a drawing requirement stated by the slide. The distance one standard deviation represents is what sets the scale on the axis.

Two numbers appear in that procedure and they are different kinds of thing. Three standard deviations either side is a requirement of the drawing instruction. The 5 units is a worked-example value, supplied by the slide for one illustration — it is the only numeric quantity in the deck's entire treatment of the normal distribution, and it is not a standard of any kind.

Source gap

The worked example cannot be worked

"Since the standard deviation being used here is 5 units" refers back to a standard deviation that appears nowhere else on the slide. There is no dataset, no variable, no mean value and no unit of measurement — 5 units of what is never stated, and no calculation is shown that produces the 5.

So the procedure cannot be carried out on the slide's own information: with no mean, there is no centre to mark, and with no data, there is nothing for the 5 to have been computed from. The diagram that would have supplied the missing values is the next slide, and it consists of a single unlabelled image from which no text of any kind is recoverable — no axis labels, no values, no caption, no legend. Together with the missing histogram image, both illustrated figures in the week's presentation sequence are unavailable.

The rule is written in a unit the week never defines

Every line of the rule is a statement about a distance measured in standard deviations. The term is used four times on this one slide. It is defined nowhere in the week, and the places a reader would reasonably look are all places where it could have been and is not.

WHERE A READER WOULD LOOK FOR THE MISSING DEFINITION

Where you would lookWhat is actually there
The week's key terms slideFive terms, all concerned with data management, screening, coding and outliers. The standard deviation is not among them
The terminology table for quantitative data analysisEight terms: two branches of statistics, central tendency and its three measures, a count and a display. No measure of dispersion of any kind appears in it
The slide naming the key features of a distributionDeclares spread one of three key features and calls twice for "some measure of spread". Names none, and does not mention the standard deviation
Anywhere else in the deckNo formula, no symbol, no notation, no computed value, no interpretation and no worked calculation for it. The week's only formula is the histogram class rule
Source gap

State it plainly: the rule is not usable from this material

The week's one quantitative rule is expressed entirely in a statistic the week never defines, never computes and never illustrates. A reader working only from the supplied material cannot calculate one standard deviation of their own data, cannot say what a distance of two of them means in the units they measured in, and therefore cannot apply the rule to anything.

This page does not repair that. It does not define the statistic, does not give its formula and does not demonstrate its calculation, because none of those is in the material and attributing them to it would misrepresent what was supplied. The section below names precisely what you must go and get, and from where.

What a second source has to supply before you can use this

Take this list to a statistics or research methods text and satisfy every line of it. Each item is something the rule silently assumes and this material does not provide.

The gap, itemised as a shopping list

  • A definition of the standard deviation — what quantity it is, and what it is a measure of
  • How it is computed from a set of observations, and whether the form you are using is the one intended for a sample or for a whole population
  • What units it is expressed in, so that a distance of one or two of them means something in the units you actually measured
  • The condition under which the three percentages hold, stated explicitly — the slide states them unconditionally and its own title supplies the only context
  • A way of checking whether your own data meet that condition, since the week contains no test of any kind
  • What to do, and what to report, when the condition is not met
  • The distinction between a parameter and a statistic — the week defines parameter and never introduces statistic, so the pairing on which its own account of inference depends is missing; see Descriptive and Inferential Statistics
Caution

Attribute it where you got it

When you have filled that list from a text, cite the text. Do not attribute a definition, a formula or a normality check to this week's material, which contains none of them, and do not let a reader of your methodology chapter infer that the subject supplied them.

The distinction matters in an examined piece of work. "The supplied material states the rule and does not define its unit; I have taken the definition from the following text" is a defensible sentence. Silently importing the definition and citing the week is not.

The condition the slide does not print

Read the three lines again as sentences. "68% of all observations will fall within one standard deviation of the mean" is unconditional and exact. It says will, not may; it says all observations, without saying of what; and it carries no qualifier at all.

The slide is headed as a normal distribution, so the context is supplied by the title. The statements themselves are not qualified, the word approximately does not appear, and the week never states what makes a distribution normal in the first place — the phrase normal probability model is named on the previous slide and defined nowhere, as recorded at Reading a Graphical Display.

Caution

The reading slide has just taught you to look for the opposite

One slide earlier the week tells you to inspect a display for a hump on one side with a longer tail on the other, for more than one clear peak, and for clusters. Every one of those is a departure from the symmetrical shape this slide assumes.

The deck never joins the two slides. It does not say that finding skew, peaks or clusters bears on whether the rule applies, and it never says what to do when the data are not symmetrical. A reader who applies the reading procedure honestly will regularly find themselves holding a distribution the rule was not built for, and the material will not tell them so.

Where the rule is not used, and could have been

The rule is offered as a drawing aid — "We can use this rule to sketch a normal distribution" — and it is never once used to answer a question about data. No value is converted into a distance in standard deviations; no proportion is read off; the words probability, percentile and z-score appear nowhere in the week.

The clearest missed application is the deck's own. Three earlier slides deal with extreme values and ask you to decide whether to keep or drop them, and they give no detection rule of any kind — the only test available is whether a value looks implausible. A rule expressing distance from the mean in standard deviations is the natural basis for such a test, and the deck holds both halves and never puts them together. See Handling Outliers for the three positions the week takes on extreme values.

Note

This page sits under a partly delivered objective

The week's third objective is to plan presentation styles for quantitative data, and its audit records that objective as the best delivered of the three and still incomplete — no worked table, no surviving chart image, no rule for choosing among displays, no measure of dispersion to present, and no definition of the standard deviation on which its one statistical rule depends.

The last of those is this page. It is the sharpest instance in the library of a rule stated correctly and left unusable by the material around it; the consolidated audit is at What This Material Does Not Teach.

Using the week's normal-distribution material honestly

The source does not prescribe the following; it is how to write about this material without claiming more than it contains.

What to do with each situation the rule creates

IfYou want to quote the 68-95-99.7 figures
ThenQuote them and cite the published text the slide attributes them to, at the page the slide gives. They are the week's only figures with a real citation behind them.
IfYou want to apply the rule to your own data
ThenYou cannot, from this material. Get a definition and a computation for the standard deviation from a cited text first, and say in your method where it came from.
IfYou need to claim your data are approximately normal
ThenThe material gives you no test and no definition of normality. Either source a check and cite it, or describe the shape qualitatively using the week's four key aspects and claim nothing more.
IfYou are asked for a measure of spread in your results
ThenThe week names the feature and supplies no measure — see Variation and Spread. Whatever you report has to be attributed elsewhere.
IfYou are sketching a normal curve for illustration
ThenThe three-step procedure is usable as a drawing routine, and only that. Label the axis with real values from your own data, or the sketch says nothing at all — which is exactly the fault the slide's own worked example has.

What to carry forward

  1. The rule as stated: 68% within one standard deviation of the mean, 95% within two, 99.7% within three — quoted by the slide from a 2005 business research methods text at p. 462.
  2. It is the week's only quantitative rule and it is written entirely in a statistic the week never defines. Four uses on one slide, no definition anywhere.
  3. You cannot apply it from this material. Get a definition, a computation, the units, the condition under which the percentages hold and a way of checking that condition — from a text you cite.
  4. The percentages are stated as unconditional facts about all observations, with no qualifier, in a week that has just taught you to look for skew, multiple peaks and clusters.
  5. The rule is used only to draw a curve. It is never used to answer a question about data, and never applied to the extreme-value problem it would have fitted.

Frequently asked questions

What does the 68-95-99.7 rule say in this material?

That 68% of all observations will fall within one standard deviation of the mean, 95% within two standard deviations, and 99.7% within three. The slide attributes those figures to a 2005 business research methods text at p. 462, and uses the rule to set the scale when sketching a bell-shaped curve.

Can I use the rule on my own data after reading this material?

No. Every line of it is a distance measured in standard deviations, and the standard deviation is used four times on that slide and defined nowhere in the week. Without a definition and a way of computing it, there is no quantity for the rule to be about.

Why does this page not just give the formula?

Because the formula is not in the supplied material, and printing it here would imply the material contains it. The library's rule on this batch is to name a gap accurately rather than fill it from general knowledge, so that a reader knows they need a second source instead of believing they already have one.

What exactly do I need to get from a second source?

A definition of the standard deviation; how it is computed and whether the sample or population form applies; the units it is expressed in; the condition under which the three percentages hold; a way to check your data against that condition; and what to do when they fail it. The parameter and statistic distinction is worth adding, since the week defines only the first.

Do the percentages hold for any set of data?

The slide states them without any condition attached — "will fall", about "all observations" — and the only context is the slide's own title. The week never states what makes a distribution normal, never uses the word approximately, and never says what to do when data are not symmetrical, so the material itself cannot answer this question for you.

What is the 5 units mentioned on the slide?

A worked-example value for a standard deviation, supplied so that the sketch has a scale. No dataset, variable, mean or unit of measurement is given for it, no calculation produces it, and the diagram on the following slide has no recoverable content. It is an illustration, not a standard, and it cannot be reproduced.

References and source attribution

  1. Veal, A. J. 2005, Business Research Methods: A Managerial Approach, 2nd ed., Longman, p. 462. — the source the slide quotes for the three percentages, and the sole entry on the week's reference slide.
  2. A publisher's companion website for a fourth-edition social research text, cited on the week's terminology slide as a bare address with no author, year or title stated. It supplies the week's definitions of the mean, median and mode, and no measure of dispersion.
  3. The prescribed text, Chapter 16, pp. 353–374 — the week's only set reading, on statistical software. It is not a reading on quantitative analysis, and no author, year, title or publisher is given for it in the week's slides.
  4. The supplied teaching source: the week 11 slide deck on analysing data and the presentation of quantitative data, whose normal-distribution slide is reproduced in full on this page. No study notes for this week were supplied, and the accompanying diagram slide carries no recoverable content.

Suggested questions for Ask KEVOS

  • What does the supplied material actually state about the normal distribution?
  • List everything I need from a statistics text before I can apply the 68-95-99.7 rule.
  • Help me word a methodology sentence that cites this rule without over-claiming.
  • Why can't I use this rule to detect outliers in my dataset from this material?
  • What should I say in my limitations section about the measures this material does not supply?

Related KEVOS knowledge

Variation and SpreadCore · quantitative analysisReading a Graphical DisplayCore · quantitative analysisMeasures of Central TendencyFoundation · quantitative analysisDescriptive and Inferential StatisticsCore · quantitative analysisHandling OutliersCore · quantitative analysisWhat This Material Does Not TeachCore · research practice
KEVOS® · Project Delivery · Research Projects Page KVS-PM-RES-0178 · v1.0.0 · content 2026.08 Last reviewed 2026-08-16

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