KEVOS
ArticlesServicesCase studiesAboutContact
ArticlesServicesCase studiesAboutContact
← ArticlesInterview Types and Choosing Between ThemProject Delivery · Research ProjectsLesson 167/216← PrevNext →
GuidePublished 16 Aug 202612 min readBy KEVOS Editorialinterview types in researchstructured open-ended interviewinterview guide approachconversational interview
On this page

Ask about this page

KEVOS AIInterview Types and Choosing Between Them

KEVOS knowledge first · trusted web sources when needed

KEVOS/Project Delivery/Research Projects/Gathering Your Data
Project DeliveryResearch ProjectsCoreData Collection

Interview Types and Choosing Between Them

One slide carries this subject's entire interview taxonomy: three ranges and four types, one line of description each. Here is what each line will actually bear, what the slide leaves unplaced, and where its own terms collide with a slide three places earlier.

Reading time13 minutes
LevelCore
Topic streamData Collection
Source materialGathering Your Data
Updated2026-08-16

In brief

  • The whole of the supplied taxonomy is one slide: three ranges along which interviews vary, and four named types with one line each.
  • The four types are not placed on the three ranges. The framework cannot classify the contents that arrive with it.
  • "Structured open-ended interview" is impossible under the definition of "structured" the same deck gives three slides earlier. Both definitions are reproduced here and neither is corrected.
  • Focus groups are named in the week's only stated objective and receive one sentence. Size, recruitment, moderation, recording and analysis are all absent.
  • No selection rule is supplied anywhere. The decision table on this page is a synthesis built from what each one-line description will bear, and it is marked as such.

The whole taxonomy is one slide

The supplied teaching source gives interview kinds a single slide in its data collection week. That slide carries two things: a statement of how interviews vary, and four named types. Everything else the material says about interviewing concerns conduct rather than kind, and it is treated on Conducting, Recording and Transcribing Interviews.

From the source

The slide, quoted in full

Under the lead-in "Interviews can range from": "Formal to informal"; "Structured to unstructured"; "One-on-one or groups".

Then four types, each a single sentence: "Structured open-ended interviews provide standard questions to give each respondent the same stimulus". "Interview guide approaches identify the topic but not wording of questions". "Conversational interviews are interactive, creating a sense of conversation". "Focus groups occur when the interviewer becomes a facilitator in a group of respondents".

Three ranges and four types. The source states neither count; both are counts of the list as printed. No type is elaborated beyond the sentence quoted above, in this week or in any other week of the supplied material.

What each of the four lines will actually bear

A one-line description is not nothing. Each of these four lines names a real design property, and if you read it closely it tells you what the type buys you and what it costs. The table separates the source's words from that reading, because only the middle column is source content.

THE FOUR TYPES AND WHAT THE SOURCE ATTACHES TO EACH

TypeThe source's entire descriptionWhat that line supportsNot supplied by the source
Structured open-ended interviews"provide standard questions to give each respondent the same stimulus"Comparability. Identical wording put to everyone, with the answer left open.No question count, no sequencing rule, no example question, no procedure for a respondent who answers off-question
Interview guide approaches"identify the topic but not wording of questions"Topic control with wording freedom. You fix what gets covered, not how you ask it.No guide is shown, templated or specified anywhere in the supplied material
Conversational interviews"are interactive, creating a sense of conversation"Responsiveness. The exchange can follow what the respondent raises.No boundary between an interactive interview and an ordinary conversation, and no record of what was actually asked
Focus groups"occur when the interviewer becomes a facilitator in a group of respondents"The group as the unit. Shared and contested views surface together.No group size, no number of groups, no recruitment, no moderation technique, no recording method, no analysis approach

The second column is quoted exactly and is the whole of what the source says about each type. The third column is this page's reading of what that sentence will bear, and is not source content.

Three ranges that do not classify the four types

THE THREE RANGES, AS STATED

RangeWhat the source does with itStatus
Formal to informalNamed in the lead-in and never mentioned againNo criterion distinguishes a formal interview from an informal one
Structured to unstructuredNamed here as a range; defined elsewhere in the same deck by who physically writes the replyDefined twice, incompatibly - see the next section
One-on-one or groupsNamed; the fourth type is plainly the group end of itThe only range on which any named type can be located, and the slide does not locate it
Source gap

The framework cannot classify its own contents

Three ranges are presented as independent dimensions and four types follow immediately. Only focus groups can be placed on any of the three, and the slide does not place them. Interview guide approaches and conversational interviews are left unpositioned on all three ranges, and the structured type names one end of range two without the slide saying whether the other three sit at the other end.

The consequence is practical rather than academic. If you settle a design decision by choosing points on the ranges - informal, unstructured, one-on-one - the material gives you no way to say which of its own four types you have just chosen, and no way to say which range a reader should assume when you name a type.

One pair of terms, two definitions, three slides apart

The deck defines structured and unstructured earlier, on its slide about types of questions, by who physically writes the answer: structured means the respondent writes the reply, unstructured means the interviewer writes it. That definition is reproduced and examined on Structured and Unstructured Questions.

In every interview the interviewer writes the reply. Under that definition no interview can be structured, so a structured open-ended interview cannot exist - and the interview slide names one, three slides later, and makes structured-to-unstructured a range along which interviews vary.

There is a second reading available on the earlier slide itself. Its unlabelled advantages-and-disadvantages table describes one block as constraining responses to limited information and the other as producing rich, deep information, which is the conventional sense: structured means the response options are fixed in advance, unstructured means they are open. Under that sense the type name is unremarkable.

Source gap

Both senses are in the deck; neither is corrected

Definition one, quoted: "Structured: respondent writes reply" and "Unstructured: interviewer writes reply". Definition two is implied by the table printed directly above those lines and by the interview types slide, and is never stated in words.

This library does not adjudicate between them. Where you use either term in your own methodology, define it in your own words at first use and say which sense you mean, because a reader working from this material cannot infer it. The same collision runs through the deck's division of surveys into questionnaires and interviews, which uses the identical who-writes criterion for a different distinction, and through its slide headed "choices of responses in structured questionnaires", which is empty of meaning if every questionnaire is structured by definition.

Focus groups: one sentence against a named objective

The single sentence quoted above is the whole of the deck's treatment of focus groups. It states who the interviewer becomes and nothing else. The week's study notes then recommend focus groups nine times, as a technique for five of the six qualitative approaches they describe, without ever saying how one is run or how its data differ from an interview's - the approaches themselves are set out on Six Approaches to Collecting Qualitative Data.

Source gap

Where this page sits against the week's objective

The week states one learning objective: to evaluate methods of data collection, including sampling, interviewing structures and techniques, questionnaires, observations, focus groups and surveys. The delivery audit for that week records interviewing structures and techniques as only partly delivered, and records sampling, observations and focus groups as not delivered at all.

The verb is not delivered for any of the six. Evaluation requires criteria and a comparison, and no two data collection methods are compared with each other on any criterion anywhere in the week. Nothing states a cost, a duration, a data-quality property or a suitability condition for any of the four interview types. If your project needs grounds for choosing one over another, they are not in this material - see What This Material Does Not Teach.

Choosing a type when the source will not choose for you

Practice note

This section is a synthesis, not source content

The supplied material states no rule for selecting an interview type, offers no comparison between the four, and does not say which type suits which research question. The decision table below is this page's synthesis. It is built only from what each type's one printed line will bear, and it is offered as a defensible reading you can argue for - not as something the source says.

Reading the choice off the answer space

IfYou already know what the plausible answers look like and need to lay them side by side
ThenStructured open-ended. The standard stimulus is the whole of that line's point: identical wording to everyone, answers left open, comparable across respondents.
IfYou know which topics must be covered but not yet what the good questions are
ThenInterview guide approach. The line fixes the topic and frees the wording, which is what a project still finding its shape usually needs.
IfYou do not yet know what the answer space contains
ThenConversational. Interactivity buys the thing you cannot script for, and costs you comparability across respondents.
IfThe phenomenon is collective - a decision, a norm, a shared account of a delivery failure
ThenFocus group, with the warning that the material supplies nothing whatever on how to run one. You will be working from a second source, and should say so.
IfYou need comparability and discovery in the same study
ThenThe source offers no hybrid and no rule for combining types. State plainly in your methodology which type governs which part of the schedule.
IfYour respondents are senior and time-limited
ThenNothing in the material addresses access, duration or seniority. Treat this as a judgement made outside the source and attribute it accordingly.
Caution

Do not import a term and attribute it here

The phrase "semi-structured interview" appears nowhere in the supplied material. The interview guide approach is the nearest thing to it, and the two are not stated to be the same. If you use the common term - and most project research does - take the definition from the source you actually read, and do not present it as this material's.

One of the student submissions supplied with this teaching material lists sixteen data collection methods, six of them interview variants including semi-structured, telephone and contextual interviews. That list came from an external 2018 source, not from the subject. It is examined on Designing a Data Collection Instrument.

Before you commit to a type

Pre-flight on the type decision

  • You have written down the type you are claiming and a definition of it in your own words
  • You have said which sense of "structured" you are using, because the material carries two
  • You have named the unit of analysis - the individual or the group - and it matches the type
  • You have decided whether comparability across respondents is required by your research question, since that is the single property that separates the four
  • You have settled who records the answer and how, because that decision is the origin of the material's definitional confusion
  • You can actually run the type you have chosen: the material describes conduct only for one-on-one interviewing, and nothing for groups

One further check belongs here rather than later. The wording of the questions you will ask is governed by material on a different slide again, treated on The Wording of Questions; the choice of response formats, where you are offering any, is treated on Survey Research and Survey Construction. The type decision constrains both, and the deck never draws the connection.

What to carry forward

  1. Four types, one sentence each: standard stimulus, topic-not-wording, interactive, and facilitated group. That is the whole taxonomy.
  2. The three ranges do not classify the four types. Only the group type sits identifiably on a range, and the slide does not say so.
  3. Structured and unstructured are defined by who writes the reply on one slide and used in the conventional fixed-options sense on another. Say which you mean.
  4. Focus groups are named in the objective, recommended nine times in the notes, and described in one sentence. Anything you do with them comes from elsewhere.
  5. No selection rule exists in the material. If you argue a choice, argue it from the property each type actually delivers, and attribute the argument to yourself.

Frequently asked questions

What is the difference between a structured open-ended interview and an interview guide approach?

On the source's own wording, the structured open-ended type fixes the questions and leaves the answers open, so every respondent receives the same stimulus. The interview guide approach fixes only the topic and leaves the wording to the interviewer. The first buys comparability; the second buys the freedom to ask the question the moment actually calls for.

Is a conversational interview the same as an unstructured interview?

The material does not say. It names conversational interviews as a type and separately makes structured-to-unstructured a range, without positioning the type on the range. Since the deck also defines unstructured by who writes the reply rather than by how fixed the questions are, treat the two terms as unlinked here and define whichever you use.

How many people should be in a focus group?

The supplied material states no number. It says only that a focus group occurs when the interviewer becomes a facilitator in a group of respondents. Group size, the number of groups, recruitment and moderation are absent from the entire subject, so any figure you use must come from and be credited to a second source.

Can I say my interviews were semi-structured?

You can, but not on this material's authority - the term does not appear in it. The interview guide approach is the closest described type. Define semi-structured in your own words at first use, cite the methods text you took it from, and make sure your schedule matches the definition you gave.

Does the source say which interview type produces better data?

No. The week's stated objective is to evaluate methods of data collection and the week performs no evaluation: no two methods are compared with each other on any criterion, and no advantage, cost, duration or data-quality property is stated for any interview type. Comparative grounds have to come from elsewhere.

Which type should I use for a study of why a project overran?

If you want the same account from a set of people and intend to compare them, the structured open-ended type is the one whose line supports that. If you expect the causes to be contested and want them argued out, the group type does that and the material tells you nothing about running it. State your reasoning either way, since the source supplies none.

References and source attribution

  1. Bryman, A. 2016, Social Research Methods, 5th ed., Oxford University Press, Oxford.
  2. O'Leary, Z. 2017, The Essential Guide to Doing Your Research Project, 3rd ed., Sage Publications, London.
  3. Veal, A. J. 2005, Business Research Methods: A Managerial Approach, Longman.
  4. Trochim, W. M. K. 2006, Research Methods Knowledge Base - reproduced in the supplied source as the data collection week's only listed reference, a bare address with no content attached to it.
  5. The supplied teaching source: the week 10 slide deck on collecting data, whose slide on types of interviews is reproduced in full on this page, read together with both copies of the week 10 study notes.

Suggested questions for Ask KEVOS

  • Draft a methodology paragraph naming my interview type and defining it in my own words.
  • What exactly does this teaching material say about focus groups, and what does it leave out?
  • Help me decide between a standard-stimulus schedule and a topic-only interview guide for my project.
  • Show me both definitions of structured and unstructured in this material and where they collide.
  • What do I need from a second source before I can defend running focus groups?

Related KEVOS knowledge

Conducting, Recording and Transcribing InterviewsCore · data collectionStructured and Unstructured QuestionsCore · data collectionSix Approaches to Collecting Qualitative DataCore · data collectionInterview Design in Project ResearchCore · research exemplarsDesigning a Data Collection Instrument: A Worked AttemptAdvanced · data collectionSurvey Research and Survey ConstructionCore · data collection
KEVOS® · Project Delivery · Research Projects Page KVS-PM-RES-0167 · v1.0.0 · content 2026.08 Last reviewed 2026-08-16

Continue learning

Levels of Measurement in Structured QuestionsGuide · Research ProjectsNEXT LESSON →Conducting, Recording and Transcribing InterviewsGuide · Research ProjectsThe Wording of QuestionsGuide · Research ProjectsDesigning a Data Collection Instrument: A Worked AttemptGuide · Research Projects
KEVOS · Engineering, manufacturing and project improvement
ArticlesServicesCase studiesAboutContact
© 2026 KEVOS®