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SWOT Analysis

A simple way to see what’s working and what isn’t. Four factors — Strengths and Weaknesses inside your business, Opportunities and Threats outside it — laid out so you can decide where to act.

Internal & external Four factors Decide & act
01

Executive Summary

SWOT, in one read.

What it is

Four factors, one picture

SWOT analyses what is and isn’t working in an organisation. Strengths and Weaknesses sit inside the business; Opportunities and Threats sit outside it.

What to do

Build, fix, seize, watch

Build your strengths, convert weaknesses into strengths, invest time in opportunities, and monitor threats so you know how to handle them.

Why it helps

Clearer decisions

Drawn from team, customer, supplier, trend and competitor insight, it sharpens budgets, hiring, growth strategy and your brand.

02

Visual Knowledge Map

The whole framework at a glance.

SWOT ANALYSISSee your position, then decide where to act
1Four factors
SWOT
2Internal vs external
InsideOutside
3How to do it
ChartBrainstormCheck data
4Where data comes from
TeamCustomersMarket
5The benefits
ProfitUSPDirection
03

Core Concepts

The ideas behind the matrix.

Concept A

Analyse, then decide

SWOT shows what’s working and what isn’t, so you can make an informed decision rather than a guess.

Concept B

Internal vs external

Strengths and weaknesses are internal — your people, management and customers. Opportunities and threats are external industry factors.

Concept C

Helpful vs harmful

Strengths and opportunities help you; weaknesses and threats hold you back. The matrix sorts all four at once.

Concept D

Build and convert

Build your strengths further, and work to convert weaknesses into strengths over time.

Concept E

Seize and monitor

Invest your time in opportunities, and keep monitoring threats so you’re ready to handle them in future.

Concept F

All four are needed

You can only read your true position when all four factors are on the table together.

04

Frameworks & Models

The SWOT matrix.

● Helpful
● Harmful
Internal
S
StrengthsInternal · Helpful

What your business does well — the things that set you apart.

ActionBuild them: they make you unique, inspire your team, strengthen your processes — work on your USP.

W
WeaknessesInternal · Harmful

Where your business falls short and loses ground.

ActionConvert them into strengths: fixing them reduces losses and failures.

External
O
OpportunitiesExternal · Helpful

Favourable trends outside the business you can leverage.

ActionInvest your time here — they show where to grow.

T
ThreatsExternal · Harmful

External factors that may become hindrances to the business.

ActionMonitor them so you know how to handle them in future.

05

Process Flow

How to run a SWOT.

Step 1Draw four boxesS, W, O, T
Step 2Brainstorm as a teamDiscuss each factor
Step 3List in each boxIdeas & suggestions
Step 4Check against dataDo points align?
Step 5Decide actionsBuild, fix, seize, watch
↻ Revisit as the business and market change — SWOT is never a one-off
06

Relationship Diagram

How the factors map to your business.

Internal: people, management, customers Strengths & Weaknesses your key performance indicators
External: industry, competition, trends Opportunities & Threats indirect influence from outside
All four factors together Your true position A clear strategy
07

Dependencies & Interactions

What a useful SWOT leans on.

Each result rests on doing the analysis honestly and acting on it.
OutcomeDepends onReinforced byFailure mode
An accurate pictureAll four factors on the tableHonest internal and external inputLooking only at strengths
Reliable findingsChecking points against dataMarket research and feedbackOpinions never tested against facts
Fewer lossesNaming weaknesses openlyWorking to fix what’s namedHiding or ignoring weaknesses
Staying aheadWatching opportunities and threatsCompetitor and trend analysisMissing a shift in the market
Action, not paperDeciding what to do nextOwners for build, fix, seize, watchA chart that sits in a drawer
08

Key Takeaways

Ten lines to keep.

SWOT shows what’s working and what isn’t.

S and W are internal; O and T are external.

S and O help; W and T hinder.

Build strengths and work on your USP.

Convert weaknesses into strengths.

Invest in opportunities; monitor threats.

Brainstorm as a team, then check the data.

Source it from team, customers and market.

Use it anywhere — campaigns, markets, budgets.

Revisit it as things change.

09

Revision Sheet

Glance, refresh, reflect.

60 secondsTHE SPINE
  • S, W, O, T — four factors.
  • S/W internal; O/T external.
  • S/O helpful; W/T harmful.
  • Build, fix, seize, watch.
5 minutesTHE METHOD
  • Draw four boxes.
  • Brainstorm with the team.
  • List ideas in each box.
  • Check them against data.
The sourcesDATA FROM
  • Employee & customer feedback.
  • Suppliers and industry trends.
  • Competitor analysis.
  • Together: market research.
10

Quick Reference Table

Where the information comes from.

Gather from all five, and together they are the market research that tells you your position.
SourceWhat it tells you
Employee feedbackPoints captured from team brainstorming and discussion.
Customer feedbackWhat customers are saying, what they need and what they want.
SuppliersWhat your suppliers are talking about.
Industry trendsWhere the industry is heading.
Competitor analysisWhat the competition is doing — always worth knowing.
11

Frequently Asked Questions

The questions this raises.

What does SWOT stand for?

Strengths, Weaknesses, Opportunities and Threats — your business strengths, your weaknesses, the opportunities you can leverage, and the factors that may hinder you.

What’s the difference between internal and external?

Internal factors are inside the company — your employees, management and customers, your key indicators. External factors sit in your industry: trends and competition, with indirect influence.

How do I actually run one?

Draw a chart with four boxes, brainstorm with your team, list every idea in the right box, then check how well the points align with your data.

Where does the information come from?

From employee and customer feedback, suppliers, industry trends and competitor analysis — in short, market research that reveals your current position.

Is SWOT only for a whole-business review?

No. Use it in any situation — launching an advertising campaign, exploring new markets, or weighing a trade decision. It applies everywhere.

What do I actually gain from it?

Clarity on budgets, hiring and growth strategy, a sharper sense of your USP and brand, fewer losses, and readiness for future challenges.

12

Memory Hooks

Lines that make it stick.

The lettersS, W, O, T.

Strengths, Weaknesses, Opportunities, Threats.

The axesInside vs outside.

S/W are yours; O/T are the world’s.

The verbsBuild, fix, seize, watch.

One action for each of the four.

The fuelNo data, no SWOT.

Check every point against real evidence.

13

Practical Applications

A worked example, where to use it, and the gains.

Worked example: a market-leading online job portal

Strengths
  • First mover in online job search; strong brand recall.
  • Widely used, with the number-one market share.
  • Top on page views, reach and traffic.
  • Clear revenue model — most services are paid.
  • A fast, hardworking team building contacts and database.
Weaknesses
  • High cost from a large workforce.
  • Poor retention — training investment is lost when people leave.
  • An employer-branding gap on the website itself.
Opportunities
  • A growing internet user base (in the hundreds of millions).
  • Every company seeks talent — high, steady demand.
  • A digital model saves many expenses; sister portals add traffic.
  • Rising demand for new skills (digital marketing, social, reputation) — room for a new vertical.
Threats
  • Rising competition — new players adding value-added services like interview prep.
  • Client poaching, as rivals lure away existing clients.

Where you can use SWOT

A business overview An advertising campaign Exploring new markets Trade decisions Budget & hiring planning Growth strategy

What a SWOT delivers

Profits increase
More opportunities
First in your field
Continuous improvement
Hindrances surfaced
The right direction
A clearer USP & brand
Ready for what’s next

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